This privacy statement was last updated on March 29, 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with your data that we obtain through https://www.luciduci.it. We recommend that you read the declaration carefully. When processing we comply with the requirements of the privacy legislation. This means, among other things, that:
- we clearly communicate why we process personal data. We do this by means of this privacy statement;
- we aim to limit the collection of personal data only to personal data required for legitimate purposes;
- we first ask for your explicit consent to process your personal data in cases that require your consent;
- we take appropriate security measures to protect your personal data and also require it from parties who process personal data on our behalf;
- we respect your right to access your personal data or to have it corrected or deleted, upon your request.
If you have any questions or want to know exactly what data we keep, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a variety of purposes related to our business operations which may include the following: (click to expand)
1.1 Contact - By phone, post, email and / or web forms
For this purpose we use the following data:
- A name and surname
- Account name or alias
- A house or a different physical address, including street name and city
- An email address
- A telephone number
The basis with which we process the data is:
Upon provision of consent.
Retention period
We keep this data until the end of the service.
1.2 Payments
For this purpose we use the following data:
- A name and surname
- Account name or alias
- A house or a different physical address, including street name and city
- An email address
- A telephone number
- Geolocation data
The basis with which we process the data is:
Upon provision of consent.
Retention period
We keep this data until the end of the service.
1.3 Account registration
For this purpose we use the following data:
- A name and surname
- Account name or alias
- An email address
The basis with which we process the data is:
Upon provision of consent.
Retention period
We keep this data until the end of the service.
1.4 Newsletter
For this purpose we use the following data:
- A name and surname
- An email address
- Geolocation data
- Gender
The basis with which we process the data is:
Upon provision of consent.
Retention period
We keep this data until the end of the service.
1.5 Compilation and analysis of statistics to improve the site.
For this purpose we use the following data:
- A name and surname
- A house or a different physical address, including street name and city
- An email address
- A telephone number
- IP address
- Internet activity information, including but not limited to, browsing history, search history, and information regarding a user's interaction with an internet website, applications or advertising
- Geolocation data
- Marital status
- Date of birth
- Gender
- Social media accounts
The basis with which we process the data is:
Upon provision of consent.
Retention period
We keep this data until the end of the service.
1.6 To be able to offer customized products and services
For this purpose we use the following data:
The basis with which we process the data is:
Upon provision of consent.
Retention period
We keep this data until the end of the service.
2. Sharing with other parties
We share or release this data to processors for the following reasons only:
Processors
Name: Google
Country:
Purpose: Marketing and statistics
Name: Meta
Country:
Purpose: Marketing and statistics
Name: Mailchimp
Country:
Purpose: Marketing and statistics
3. cookie
To provide the best experiences, we and our partners use technologies like cookies to store and/or access information on your device. Consenting to these technologies will allow us and our partners to process personal data such as browsing behavior or unique IDs on this site. Refusing to consent or withdrawing consent may negatively impact certain features and functions. For more information about these technologies and our partners, please see our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required to do so by law or a court order, in response to a law enforcement authority, to the extent permitted by other provisions of law, to provide information, or for an investigation of a matter relating to to public safety.
If our website or organization is taken over, sold or involved in a merger or acquisition, your information may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
LuciDuci participates in the IAB Europe Transparency & Consent Framework and complies with its specifications and policies. Use the Consent Management Platform with identification number 332.
We have concluded a data processing agreement with Google.
Google cannot use the data for other Google services.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data. This ensures that only the necessary people have access to your data, that access to the data is protected and that our security measures are regularly reviewed.
The security measures we use consist of:
- Access Security
- DKIM, SPF, DMARC and other specific DNS settings
- Encryption (START)TLS / SSL / DANE
- Hardening Site/Security Features
- Security measures of hardware that contains or processes personal data.
- ISO27001/27002 certification
6. Third Party Websites
This privacy statement does not apply to third party websites linked by links on our website. We cannot guarantee that these third parties will handle your personal data in a reliable and secure manner. We recommend that you read the privacy statements of these websites before using them.
7. Fines regarding this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly to be aware of any changes. Furthermore, we will actively inform you where possible.
8. Access and modification of your data
If you have any questions or want to know exactly what data we hold about you, please contact us. You can contact us using the information below. You have the following rights:
- You have the right to know when your personal data is needed, what happens to it, how long it will be kept.
- Right of access: you have the right to access your personal data that we know of.
- Right of rectification: you have the right to complete, correct, delete or block your personal data when you wish.
- If you have any questions or problems relating to the accessibility of the website, please do not hesitate to contact us.
- Right to transfer your data: you have the right to request all your data from the controller and transfer all of them to another controller.
- Right to object: you have the right to object to the processing of your data. We will respect this choice, unless there is a valid basis for the process.
Make sure you always clearly report who you are, so you can be sure you don't delete or change the data of a wrong person.
9. Sending a Complaint
If you are not satisfied with how we manage (a complaint about) the processing of your personal data, you have the right to send a complaint to the Guarantor for the protection of personal data.
10. Contact details
LuciDuci
Via ingham, 3 90124 Palermo (PA)
Italy
Website: https://www.luciduci.it
Email: info@ex.comluciduci.it
Telephone number: +393516448589
11. Data Request
For the most frequent requests we offer the possibility of using our data request form
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Attached
Compliant | The Privacy Suite for WordPress
This website uses Complianz Privacy Suite for WordPress to collect consent records. For this functionality your IP address is made anonymous and stored in our database. For more information, see
Privacy Statement by Complianz.
Stripe
By using this extension, you may be storing personal data or sharing data with an external service.
Learn more about how this works, including what you may want to include in your privacy policy.
MailChimp for WooCommerce
When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy
here.
WooCommerce
This sample language includes the basics of personal data collection, storage and sharing, as well as who is authorized to access that data. Depending on the settings enabled and the additional plugins used, the specific information shared by our store may vary. We recommend that you consult with an attorney when deciding what information to disclose about your privacy policy.
During the checkout process in our shop we collect information about you.
What we collect and save
As you visit our site, we track:
- The products you have viewed: We will use this information to, for example, show you the products you have recently viewed
- Location, IP address and browser type: We will use this information to estimate taxes and shipping
- Shipping address: we will ask you to enter it to, for example, estimate the shipment before you place your order and to send you what you have purchased!
We will also use cookies to keep track of the contents of the cart while you are browsing our site.
Note: for more details on the cookie policy, from here you will be linked to the section.
When making a purchase from us, we encourage you to provide information such as your name, billing address, shipping address, email address, telephone number, credit card number / payment details and optional account information, such as your username and password. We will use this information for purposes such as:
- We send you account and order information
- We respond to your requests, including complaints and refunds
- Payment processing and fraud prevention
- Set up your account for our shop
- Comply with all legal obligations on us, such as calculating taxes
- Improve the offers of our shop
- Sending marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and telephone number: this data will then be used to populate the checkout in your future orders. We generally keep your information for as long as we need it for the purposes for which we collect and use the data and for as long as we are legally required to continue to keep it. For example, we store order information for XXX years for tax and accounting purposes. This information includes your name, email address, and billing and shipping addresses. We also store comments and reviews, if you choose to leave them.
People on our team who have access
Our team members have access to the information you provide to us. For example, both administrators and shop managers can access:
- Order information such as, item purchased, date of purchase and shipping location e
- Customer information such as your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide store and order services, as well as improve our analytics and sales performance; for example Google Analytics and Meta.
Payments
We accept payments via PayPal. During payment processing, certain data is transferred to PayPal, including information needed to process or support your payment, such as purchase totals and billing information. For more details, see the
PayPal privacy policy .
